Total Basement Finishing Companies in New York

Testimonials

• Overall, the customer service and labor provided was exceptional. Read Full Testimonial
  Katie G.
  Angola, NY

  Customer Testimonial

  Katie G.

  Angola, NY

  Overall, the customer service and labor provided was exceptional. The Production Manager, Steve, and his crew were very professional and provided excellent customer service. An open line of communication with us was always kept and we were routinely provided updates on the progress of the project. In addition, the work they completed (including support beams, walls, floors, trim, electrical work and doors) was done beautifully. The project was very customized to accomodate our short ceilings, odd angles and piping. The work is flawless and they have transformed our 1920's basement into a beautiful recreation room, which we are thoroughly enjoying!
• I have never had work done so efficiently even when, "little extras," were added. Very impressed! Read Full Testimonial
  Tammy S.
  East Aurora, NY

  Customer Testimonial

  Tammy S.

  East Aurora, NY

  I was most impressed with the contracting crew. They were impecably neat and took great care even to the smallest detail. I have never seen a group of work men who were so polite and well-mannered. i can't say enough about how wonderful they were! Also, the work was completed exactly on schedule. I have never had work done so efficiently even when, "little extras," were added. Very impressed!
• The finished project was better than we could have ever imagined and the process to get there was so easy on us once Steve and his crew arrived. We would not... Read Full Testimonial
  Jessica P.
  Derby, NY

  Customer Testimonial

  Jessica P.

  Derby, NY

  To whom it may concern, I had the great pleasure of having Steve Kaus and his team finish my basement. Steve and his crew transformed our concrete floors and walls into a beautiful living area and bathroom. We could not be anymore satisfied with the finished product. My husband and I have had a lot of work done to our homes in the past few years and it seems that every project we have had. There has been some issue with the contractor we would hire and/or the work that was done. We were very nervous and searched long and hard before hiring anyone to tackle this large, expensive project. Once again, we started this project with a lot of worry and stress because of the lack of communication and understanding with our original project lead. However, after some discussions with the company we hired, we were reassigned to Steve and his team and it was a breath of fresh air. From the second Steve took over, our voices were immediately heard and every need we had was met. Steve arrived for his first visit and very thoroughly went over what would be done, how it would be done, was very forthcoming with what to expect regarding costs, and ensured EVERY question I had was answered. He was very easy to communicate with, and was available by phone every time I needed him. If I came to him with any "issues," it was immediately looked into and taken care of. Steve went above and beyond to make sure that my husband and I were nothing but happy with our basement. Although Steve was not visible at all times, his team was just as trustworthy and hardworking as he. Being 8-9 months pregnant during this project, home alone with my two year old daughter; it can be nerve wrecking to have strangers in and out of your home every day. I never once felt uncomfortable with the team that was there. They were nothing but polite, clean, and courteous. I felt safe being there alone, along with leaving the guys alone at the house if I had to run an errand. Eric Fitscher and the other men were always quick to answering any questions I had, and if the couldn't, making sure that they would find an answer for me. Every day they would update me with their progress, let me know what to expect next, and cleaned up after themselves. On top of that, the quality of their work was elite. They left nothing unfinished and made sure everything was aesthetically pleasing. We have never had such a good experience with having work done on our house before. The finished project was better than we could have ever imagined and the process to get there was so easy on us once Steve and his crew arrived. We would not hesitate to recommend Steve and his team to anyone for any work that they would need done. Sincerely, Jessica P
• The Project Manager and Installation Crew were very attentive to our comments/needs during the project. Read Full Testimonial
  Craig R.
  Buffalo, NY

  Customer Testimonial

  Craig R.

  Buffalo, NY

  Project Manager and Installation Crew were very attentive to our comments/needs during the project. They certainly stand behind the quality of their products and back that with an extended warranty.
• Working with Total Basement Finishing has been extremely pleasant. Read Full Testimonial
  Margie K.
  Akron, NY

  Customer Testimonial

  Margie K.

  Akron, NY

  After previously working with other construction companues, our experience with TBF of WNY was a very plesant one, to which I Thank Them! :) Our basement looks so good! The construction crew was always on time, consistantly working and making visable progress in our basement. We chose TBF after frequent visits at home shows and stopping at the TBF booth and talking with reps from the company, and we were not disappointed with the work that they did for us.
• This is awesome. Read Full Testimonial
  Art H.
  Port Jervis, NY

  Customer Testimonial

  Art H.

  Port Jervis, NY

  Thank you, The basement has never looked this good. It is so bright and open feeling now. The SaniDry makes the basement feel like the upstairs now. Don did a great job and we felt so involved with him working with us and telling us what was going on. Thank you and we will be scheduling the addtional work in the storage room soon. Art H.
• The team was great and working hard to make sure everything was completed on time. Read Full Testimonial
  David M.
  Eastchester, NY

  Customer Testimonial

  David M.

  Eastchester, NY

  First off, this is long overdue, but we were extremely happy with the work the team did on on our basement. The team was great and working hard to make sure everything was completed on time. Now we have an awesome space downstairs as well as an extra “bedroom”.
• Read Full Testimonial
  Derek J.
  Baldwin, NY

  Customer Testimonial

  Derek J.

  Baldwin, NY
• Tibor was a great support, solving problems and getting things back on track. Very positive in his attitude and approach. Read Full Testimonial
  Gerry and Kathy G.
  Dobbs Ferry, NY

  Customer Testimonial

  Gerry and Kathy G.

  Dobbs Ferry, NY

  Tibor was a great support, solving problems and getting things back on track. Very positive in his attitude and approach.