Testimonials for Total Basement Finishing of Western NY

Thank you Total Basement Finishing for our new basement!

I want to extend my heartfelt thanks to the team at Total Basement Finishing of Western NY for their outstanding work on my basement. After the flood damage, I was unsure if my basement could ever be a usable space again. But thanks to their expertise and top-notch products, my basement has been completely transformed.

We wanted to have some waterproofing done in our basement. We met with Todd, the Design Consultant, and he really sold us on having this work done through TBF of WNY.   We were very impressed with the Project Coordinator, Mitch. He really made the project better for us. He came in, and helped with the work that the crew was doing and really supervised the process.

I recently had the pleasure of attending a design appointment with Total Basement Finishing of Western NY, and I must say it was an experience beyond my expectations. From the moment I stepped into their office, I felt welcomed and valued. The team took the time to listen attentively to my ideas and needs. They didn’t just nod politely; they engaged in meaningful conversations, asking probing questions to truly understand my vision. Their expertise was evident as they shared insights, suggesting creative solutions that I hadn’t even considered. What stood out the most was their commitment to being informative. They patiently explained every detail of the design process, breaking down complex concepts into digestible bits. I left the appointment feeling empowered, armed with knowledge about materials, layouts, and the potential of my basement space. Total Basement Finishing of Western NY didn’t just provide a design; they gave me confidence. I now eagerly await the transformation of my basement, knowing that I’m in capable hands. Thank you for turning what could have been an overwhelming task into an exciting journey. I highly recommend their services to anyone seeking professionalism, expertise, and a touch of warmth.

I chose Total Basement Finishing of WNY based on their non-organic materials. Pricing was essentially the same as the competitors, but the materials were attractive in that they would not develop mold or must.

I always get quotes from three companies before making a descision on who I want to go with. Total Basement Finishing provided me with the best selection at an affordable price. I appreciated that everything that Piercen sold me was up-front with no hidden costs or surprises along with the honesty about the timeline for getting my job started since Covid-19 put everyone in mind to re-model. Jess and Dylan did my installation and they were great! The job was done exactly like I wanted. They took pride in their work and it showed. I am very pleased with their professionalism and their high quality work.

Todd, the Design Specialist that we met with, was a pleasure to work with. I really like the products that he showed and he sold us on. Both my husband and I were very pleased with the overall communication and information about our project. Daryl and his son Michael did our installation and they were excellent workers. They were very prompt, rarely took breaks and quietly, effiently worked hard every day.