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Testimonials for Systèmes Sous-sol Québec

Eva and Jeff Parry, residents of Notre-Dame-de-l’Île-Perrot, QC, had dirt crawl space that was very humid because of the soil and the water infiltrations. Mold started to appear on walls and floors. They knew they had to fix this issue because their daughter Jessika had a terminal condition called Spinal Muscular Atrophy type 1 so the Parrys had to do everything they could to improve the air quality that was badly affecting her breathing and respiratory system. Our team went and fixed this problem by fully encapsulating the crawl space by installing a vapor barrier membrane, a crawl space interior drain, a sump pump system and a powerful dehumidifier system. In this video, the family discusses their experience with Systèmes Sous-sol Québec and the impact of the encapsulation on their daughter’s health.
Eva & Jeff P. of Notre-Dame-de-l'Île-Perrot, QC
Tuesday, May 28th
Mr. Luc Martin had lived in his house in Longueuil for over 30 years. The extension behind the back of his house has always had a crawlspace foundation, which caused regular humidity problems in his house. Mr. Martin was mainly looking to insulate his crawlspace thermally. He also wanted to fix his humidity problems and thought that the best solution was to have openings to ventilate his crawlspace. After researching crawlspace problems and solutions, he found our company online. Our specialist Andrew Stewart inspected the client’s crawlspace. Mr. Martin was very happy of how detailed Andrew’s explanation was. Andrew explained to him thoroughly what were the best solutions for his crawlspace and why it needed to be completely encapsulated with the CleanSpace solution. Mr. Martin was impressed with the professionalism that he experienced at every touch point with our company, from the call center, to the inspection, the production and post installation follow up. He explains in this video that we are the first company that communicated with him regularly to make sure everything was going well, that we made sure he understood the whole process and that we understood his needs perfectly. The client saw a great value in the way we do the work and how we respect our commitments, and especially in the fact that we did exactly what we promised him to do. Finally, Mr. Martin told us that he is extremely happy that his crawlspace looks very clean and bright, and that it gave him extra storage space. He said he would recommend Systèmes Sous-sol Québec to his friends.
Luc M. of Longueuil, QC
Monday, August 1st
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Fine ;     Q : How was the experience you had with our office staff ?   A: No complaints ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very thorough detail, oriented and knowledgeable ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The concept of this system, the warranty, the price compared to a french drain, your list of references ;    
Lina G. of Lachine, QC
Tuesday, September 1st
I found the workers worked very hard and were extremely good. They were very clean, they removed everything like the garbage and materials and left the place very clean.
Geoffrey W. of Sainte-Anne-De-Bellevue, OR
Wednesday, May 28th
Q:  How satisfied are you with the job we did for you ? A: Very Satisfied; an excellent job ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Very professional ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: We did not find another company with such a complete system ;     Comments :  I will be calling for another job in my basement sometime in the spring .  
Buhvan P. of Roxboro, QC
Monday, January 12th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent worker ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very effective ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Your direct experience with the specific problem I needed to fix in my crawlspace. Your detailed information on the website ;    
Joe G. of Montreal-Ouest, QC
Thursday, August 7th
Great overall, would give 5 stars
Mrs A. of Laval, QC
Tuesday, July 14th
The aspects of their company that made me choose them over their competitors? Reliable system, their honesty, their price.
Tesolin E. of Laval, QC
Friday, May 15th
Q:  How satisfied are you with the job we did for you ? A: Overall satisfied ;     Q : What did you think of our installation crew ?  A: Did not meet them ;     Q : How was the experience you had with our office staff ?   A: The office staff was very nice ;     Q : What are your thoughts on our salesman and his presentation ?  A: Sergio was professional and explained in detail ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Was not complicated to get all the information. Always had someone answer my calls. Office staff very efficient ;    
Nathalie M. of Montreal, QC
Tuesday, June 12th
I was very impressed with the great effort your rep took to work out how my house was constructed, what mods had been done since original construction and the time he spent with me just working out the construction details of my house.
Nigel G. of Saint-Hubert, QC
Thursday, July 12th
The installation crew was very professional and pleasant. The salesman was excellent!! The clean up afterwards was excellent, meticulous clean up!
Sherri M. of Pointe Claire , QC
Q:  How satisfied are you with the job we did for you ? A: Quite Satisfied ;     Q : What did you think of our installation crew ?  A: Worked well and fast ;     Q : How was the experience you had with our office staff ?   A: Ok ;     Q : What are your thoughts on our salesman and his presentation ?  A: Liked his working experience ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The solution seemed complete and non-invasive to the existing foundation ;     Comments :  We are invested in some other Basement System products for later projects. The solutions seem very practical. Would recommend them..  
Mark R. of Notre-Dame-De-L'Ile-Perrot , QC
Tuesday, April 3rd
Testimonial Photo by Mike N.
Hi Jenny, thanks for the quick reply. Just wanted to confirm this would be performed under warranty. Thanks Micheal for the visit this morning. Much appreciate the good after service support which is a very rare thing in the world today. See you next summer.
Mike N. of Saint-Lazare, QC
Thursday, October 1st
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I like the concept, especially the no digging around the outside ;     Comments :  I already have a sump pump and no water problems in my basement. The work was done in my attached garage. .  
Ruth T. of Pointe-Claire, QC
Tuesday, April 11th
Q:  How satisfied are you with the job we did for you ? A: Good ;     Q : What did you think of our installation crew ?  A: Most were good ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Salesman presentation and the system ;    
Yufen Y. of Pointe-Claire, QC
Saturday, May 6th
Total testimonials : 109
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