Testimonials for Total Basement Finishing of Connecticut

Mike was excellent! He answered all of our questions and was extremely helpful. His friendly attitude and his knowledge of the job was superb to say the least! I had no doubt having Connecticut Basement Systems do the job at my home as I have witnessed 'first hand' the tremendous job they have done for the company I work for. As Director of Operations and Officer of our company I would not hesitate to have Connecticut Basement System do their job at my home.

Mr. Larry Janesky, We would like to extend our appreciation for the professionalism and integrity of CT Basement Systems honoring your warranty and work. A few years ago, Christ the Redeemer Church in Milford had CT Basement Systems install a waterproofing system in the Rectory of our church. Over the past, the basement has remained dry and the system appeared to function well. This spring, we have had severe rains and the original system was unable to handle the volume of water and the basement had sever flooding again. After an initial consultation and evaluation, we had a second meeting with your technician who revaluated the original design and upon seeing the flooding condition increased the drainage and pumping capacity of the system under the warranty. Considerable work and expansion of the system was required and was performed under warranty by your company. After the modifications, we inspected the basement repairs and are very happy with the quality of work performed in a professional manner. Hopefully, this has fully controlled the problem, only time will tell.  In today's business world and climate, it is good to see a company that stands behinds its work and honors its warranty. We just wanted to thank you and extend our appreciation for a job well done. Yours truly, Christ the Redeemer Parish Council 

Dear Mr. Janesky, We recently had perimeter waterproofing, floors, walls, and ceiling done to out basement. The finished product looks amazing. While all the workers were efficient and friendly, there was one employee, Ailton Dos Santos, who made it all possible. We are both senior citizens and couldn’t have prepared the rooms for the work ourselves. Without Ailton’s help, we couldn’t have done the project. He went way beyond his regular duties to help us. He is a great representative of your company. We would highly recommend Basement Systems to our friends and family because of him. Sincerely, Nancy & Bob Garofalo

I had heard of Connecticut Basement, they did a lot of advertising. I checked some of the referrals and they sent us a pretty detailed documentation of what they were going to do and I was impressed with them as a company. I liked that they were a state-based privately-owned company. Then, I bought a dehumidifier and a drainage system from them and then we had a gentleman, who sent us his contact information, came to talk to us about the installation and he was the one that did the estimating. We're very impressed with him, he understood what he was doing and then the folks that came in and did the work, it was immaculate. Now, my basement is cooler and drier, and smells different, it's something we should have done quite a while ago. We've been in the house almost 40 years and we had this problem of having a flooded basement intermittently and I'm very happy we took care of it finally. We're very very pleased with both the process and the results.

I got tired of vacuuming up the mess at my basement, trying every possible way to solve the problem myself. I went to Connecticut Basement Systems and their methods were definitely working. The price was also reasonable. I used them in my house and in a house my dad owns. In both houses, they did the wall covering, floor drains, pumping system outside and dehumidifiers. They also added new basement windows at my dad's project. The installation team was great. It was the same people in every instance. They were helpful, fast and knew what they were doing. They're tidy freaks -- because at my dad’s project, there was a bunch of stuff that I had shoved in the middle of the room, and when they were all done with the project, everything was neatly piled. I no longer have water and no humidity issue and I now have a usable space. Basement Systems did a simple, un-invasive and effective work.

Dear Mr. Janesky,  I live in house built in the 1800’s which had a very damp basement with mushrooms sprouting out of the wall in the oldest part of the basement which took on the name “the dungeon.” Although I worked hard to minimize the mold and musty odors in my basement, after 23 years I got tired of finding alternative locations to store my seasonal clothing and keepsakes. As a results, in March 2017 I googled “dry basements” and the Connecticut Basement Systems website popped up. I scheduled an appointment with Don Godbout and together we reviewed the brochures and selected products which would correct the unhealthy conditions in my basement and provide me with additional storage space I needed. The moisture barrier, dehumidifier, sump pump, and 3 new windows brightened the basement and it is no longer referred to as “the dungeon”! On hot days. my dog finds solitude laying down on the cool basement floor while I do the laundry. Sydney and his crew worked hard prepping the basement and conducting the work. I no longer have evidence of mice and spiders dwelling in my basement. Foam was sprayed between the floor joists to make my basement energy efficient. This spring was a very wet season and I am grateful that I had the work conducted when I did. The musty odor is gone and the basement no longer has a dank setting. On July 5th, 2017, Mr. Godbout did a follow up visit to check out the work conducted, he even commented that the basement had no musty odor that he recalled on his original visit. I mentioned that down the road, if i ever were to move this would be a great selling feature. I would highly recommend the Connecticut Basement Systems to others.  Sincerely a very satisfied customer,   MaryAnne D., Windsor Locks, CT

As promised, I am writing this testimonial letter on behalf of Connecticut Basement Systems.  My first experience with CBS was in June 2016 when I had a TripleSafe waterproofing system installed. After 30 years of living in my home, I was very skeptical if it would work. The crew arrived, led by the longest employee of CBS, and they worked thoroughly and professionally all day to complete the work. The basement was in pristine condition when they left. As part of this job, rim joist insulation was also blown in. This year, the same crew returned to install a SaniDry Upright dehumidification system, five new basement windows (two with sunhouse enclosures), and a new basement door leading to the bulkhead. They also relocated the discharge pipe from the waterproofing system because it interfered with a cement slab I was having poured for a set of stairs leading from the new deck I had installed. I cannot say enough about the positive experience I had dealing with Connecticut Basement Systems. I am extremely happy with all the products installed. I have not had one drop of water in my basement. I would wholeheartedly recommend Connecticut Basement Systems to anyone for their basement needs. 

Our sales person gave me his cell number and checked on us during a really wet few days. He even responded to me at like 9:00pm when I texted that I was panicking about rising water. He was calm and just told me what I had to do. He worked to get our month long wait time for installation moved ahead. Unfortunately it only ended up being several days earlier then expected but still earlier. The lead guy was extremely friendly and made me feel very confident. He was honest and apologetic about the oil burner not working after the line was manipulated during work. He advised me what to do and waited for me to call our service provider (a huge snow storm was heading our way the next day!). Our oil company came a few hours later and all was a quick fix. Very pleased they did not leave my family without heat and hot water... Some would have to escape the responsibility. The team also spent time in the front yard to fix tire tracks made by their truck. Really just a very cohesive, polite, and very efficient team. I have already brought the company up to several friends that are having basement blues.

Our system was installed in Feb. 2003 and even with all the snow and rain Northwestern PA has seen since then our basement has been dry. The waterproofing system was well worth the investment.

Wish I had the waterproofing done years ago. After years of fighting the water, mold and dampness I can leave things in the basement and not worry. The Bright Wall paneling cleaned the walls up. No more peeling and mold as with any old, big job my basement needed an adjustment and it was done without hesitation.

We are very pleased with the way our basement turned out. We are impressed with the workmanship along with the professional manner in which it was done. The day after it was finished we had a lot of rain, it was so nice to be able to go down the basement and not see any water on the floor or anywhere else. We have had a lot of people come to see what was done to the basement and have passed the information along to them. They were very impressed also. Thank you very much

First and foremost, THANK YOU, THANK YOU, THANK YOU!!! We were away from home during hurricane Irene and came home to find a COMPLETELY DRY basement!!!

Jorge did a wonderful job. A+ work, I just wanted to pass along my appreciation!

I am completely satisfied with the installation and the way the system works. I chose you for the job because you had good promotional materials and a great sales representative. He was very clear and helpful.