Testimonials for Total Basement Finishing of Connecticut

Thought that you would be interested in the letter of thanks that I issued to Stephen Macknicz. What a great company representative! I'm so glad that he was the representative assigned to my original inquiry.  

Alicia, I absolutely love the double railing and I can grip it beautifully. You might want to give this as an option for older homeowners, knees don’t last, trust me. Now I feel safe going up and down the stairs. I have to say that everyone in your company that I have dealt with over the years has been completely professional, courteous and pleasant, including yourself. Kevon is such a nice young guy. He did great work and went out of his way to find just the right hardware to accommodate my being able to hold on to the railing without hurting my hand in one particular place on the wall. He went out in the horrific weather we had today so things would be exactly as I needed them. I really appreciate that.  Thank you again, Alicia. I will continue to sing the praises of Connecticut Basement Systems. 

A friend gave me your name and your saleman gave a 100% attention to the needs of my home.

Dan is very knowledgeable and pays close attention to detail. 

George worked on my basement and he was phenomenal.

We asked Robert W. of Ridgefield, CT. What did you think of our installation crew? He answered " Very professional, very diligent."

Hello My name is Brother Benedict from the Retreat Spot from Ridgefield CT. I just wanted to compliment your service man Tom Gibson, he came out today to assess our water problems out here. I was very impressive, he was exactly on time, and he was just very helpful. He offered a variety of ways to help us. Just very impressed with his approach and your company and thank you very much. I will definitely be doing business with you.  Thank you and God Bless.

I loved George’s attention to detail and methodical service.

Ailton really helped me out--a 10/10 job. He did an amazing job and repositioned my equiptment to help better service my basement. I'm very happy!

George is a wonderful representation of the company. I loved the whole experience -- he was truly fantastic!

Bruce has restored my faith in CTBS!

Ailton Santos was very helpful - overall competent!

Kyle did a great job describing what he would do during the maintenance, showing me the condition of the pump, etc, sharing the testing info on the dehumidifier and so on.  

I was very happy with John's professionalism, cleanliness, and strong work ethic.

Alberto Vazquez excellent and a gentleman!