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Articles > Remodeling Contractors: Check Those References
Remodeling Contractors: Check those references

Among all the necessary steps to take when hiring a
basement contractor, asking
for and checking a contractor's references is most commonly overlooked
by the homeowners.
Some are not comfortable with the idea of
bothering a complete stranger, or calling someone on the phone to ask
about the work performance of another. Others just don't know how to do
it, or what to ask.
In our experience, when our customers are
really happy with the service, not only will they not feel bothered for
having their contact information used as reference but they will be
delighted to provide the information requested.
This is why
our policy is to offer references right away before you ask for them,
and even before your ever get to meet our representative in person. As for exactly what to ask a contractor's reference, the
NAHB (National Association of Home Builders) website has excellent tips:
Ask the homeowners:
-
Would you hire this company again?
-
Did the remodeler maintain a neat jobsite, provide regular broom clean-up, and haul away debris including personal trash?
-
Did the remodeler
keep labor and materials delays to a minimum so that your job could be
started and completed on time and within budget?
-
Did you find the remodeler easy to work with? Did the remodeler keep you informed as the job progressed?
-
Did the remodeler supply you with paperwork in a timely fashion?
-
How well did the remodeler deal with the problems that arose?
Although those questions were directed to remodeling contractors,
we believe they apply to every contractor in the home improvement
industry and we strongly encourage you to use them every time you plan
on hiring a contractor.
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